February Snow Storm

Last night’s snow and ice storm caused outages around our service area, and our crews have been working all day to assess the damage and restore power as quickly and safely as possible. We’ve made great progress, restoring power to over 91% of affected customers. The majority of customers still without power are in Thurston County and Kitsap County, where the most significant storm damage occurred.

The National Weather Service forecasts a wind advisory for the east Puget Sound lowlands, starting on Friday, Feb. 16 at 7 a.m. until Saturday, Feb. 17 at 10 a.m. Depending on the wind conditions, our service area may experience more power outages tomorrow, and impact current estimated times of restoration.

Our crews—along with additional crews from neighboring utilities—are out in force. Many of the remaining outages impact small pockets of customers. Crews are going neighborhood by neighborhood to restore distribution electric service, which gets restored in much smaller numbers, such as to 5, 10 or 20 customers at a time.


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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Natural gas safety tips

Puget Sound Energy Films

Think safe, be safe

We troubleshoot furnace problems

Do you think your natural gas furnace, water heater or other appliances may not be operating safely? Are you are having problems with pilot lights? Call us at 1-888-225-5773 to schedule a natural gas service technician for a free visit to diagnose the problem. Depending on the diagnosis, the technician can perform minor repairs for a charge.

  • Know how to detect a natural gas leak. If you smell gas, leave the area immediately. Don't do anything that may cause a spark.
  • Check your furnace filters monthly, change or clean as needed to keep your heating or cooling appliances operating safely and efficiently.
  • Have your furnace inspected yearly for proper operation according to the manufacturer's recommendations.
  • If your pilot light goes out and you are unsure about relighting it, call Puget Sound Energy at 1-888-225-5773.
  • Please keep the natural gas meter clear of debris, landscaping bark, shrubs or other vegetation, snow or overhead icicles. If the meter becomes damaged or covered, call PSE at 1-888-225-5773.
  • Never keep flammable liquid or any combustible material near your furnace or water heater, vent pipe or by anything that might ignite. Vapors from paint thinner, gasoline, cleaning solvents, etc. can catch fire or ignite if exposed to a flame or spark.
  • Maintain the natural gas pipes you own. Periodically inspect your gas lines between the meter and your appliances, pools, hot tubs and out buildings for wear and corrosion. Make any necessary repairs immediately.
  • If you are planning any digging, call 811 first to make sure you don't hit any underground utilities.
  • Know the steps to take to be safe in the event of an earthquake, including how to manually shut off your gas.
  • If your gas is shut off for any reason, do not attempt to turn it back on by yourself. Call PSE at 1-888-225-5773.
  • Contact PSE if you suspect your meter appears to show signs of Tampering or Diversion.
  • Energy System Restoration Plan.
  • Natural Gas Safety Tips and Quiz.
  • To obtain a copy of the safety data sheet for natural gas, please contact PSE’s public safety manager at 425-456-2727.
  • Citizens Committee on Pipeline Safety This committee is appointed by the governor to discuss, identify, review and highlight pipeline safety issues.